Mike Falconer
Director of Recruitment
Originally hailing from Scotland, Mike joins Craig Road Animal Hospital as Hospital Administrator following six successful years transforming two veterinary hospitals in Arizona. Prior to that he worked in the U.S. and internationally along a wide-ranging professional career. With a focus on marketing and customer service, Mike brings a diverse set of skills to Craig Road Animal Hospital.
He writes extensively on management and marketing topics, and is involved in various veterinary management, human resource, and marketing organizations.
Mike is responsible for all non-medical aspects at Craig Road Animal Hospital. If you have any comments, concerns, or complaints he would welcome speaking with you either in person, on the phone, or by email.
Mike supports retired Greyhound rescue and shares his home with and retired racer, Chip, along with an Russell Terrier Mix named Dapple. In his spare time, Mike enjoys reading, film and the theater. He also spends far too much time on Twitter.
Alisha Horton
Externship Coordinator & Marketing Manager
Born in California and raised in Bloomfield Hills, Michigan, Alisha has always had a soft spot for animals. Her childhood companions were a guinea pig named Gina and a cockapoo named Shorty. Though her professional journey didn’t initially revolve around the animal world, her love for animals remained a constant.
Alisha’s passion for marketing took root in high school when her mother launched a makeup line called 23Kissez. Tasked with promoting the business on social media, working vendor shows, engaging with press, and identifying growth opportunities, she was instrumental in the company’s early stages. This experience ignited her interest in marketing and led her to an internship at Allied Integrated Marketing Detroit. As a publicity and promotions intern, she honed her skills tracking media coverage, organizing promotional events, pitching promotional ideas, assisting with movie screenings, and managing social media posts.
While pursuing her business studies at Wayne State University, Alisha worked as a LASIK Coordinator and Marketing Assistant for an ophthalmology practice in Fraser, Michigan. Her responsibilities spanned from creating LASIK promotions and managing social media platforms to influencer marketing and coordinating LASIK surgeries. This role intensified her love for social media and led to her starting a business as a freelance social media manager for local businesses.
In 2023, Alisha relocated to Las Vegas and joined the teams at Craig Road Animal Hospital, Lone Mountain Animal Hospital, and Aliante Animal Hospital as the Digital Marketing Manager. Her expertise in marketing and her love for animals make a winning combination in her role.
When she’s not immersed in the world of digital marketing, Alisha enjoys reading, binge-watching Netflix shows, listening to music, creating content, dining at the local food scene in Las Vegas, and spending time with her 3-year-old bulldog, Kushner.
Jewel Bullard-Gee, MBA
Ann Road Animal Hospital Office Manager
Born and raised in Nassau, Bahamas, Jewel Gee is a dynamic professional with a diverse background spanning TV, film, sports, hospitality, and tourism. A proud alumna of Clark Atlanta University, she holds a Bachelor of Arts in Mass Media Arts with a concentration in Public Relations and a Master of Business Administration with a focus on Sports and Entertainment Management.
Beyond her impressive career, Jewel is a dedicated mom, certified fitness trainer, foodie, and ocean lover. As the Practice Manager at Ann Road Animal Hospital, she brings strong leadership, exceptional customer service, and a passion for excellence to the team.
Melissa Mercado
Melissa grew up in Merrillville, Indiana, and moved to Las Vegas, Nevada, in 2012. She has been part of Ann Road Animal Hospital since 2014 and became a licensed Veterinary Technician in 2017. Now serving as the hospital’s Medical Director, she thrives in dentistry and surgery while ensuring the highest standard of patient care.
Melissa holds a Master’s degree in Accounting from Purdue Global, combining her passion for veterinary medicine with a strong interest in the business and financial aspects of the industry. She enjoys analyzing numbers and optimizing clinic operations to improve efficiency and patient outcomes.
Outside of work, Melissa enjoys gardening, reading, and exploring the outdoors with her four beloved dogs—a Chihuahua and three rescued French Bulldogs.